To place an order for a custom art print, simply follow these steps:
1. Select the size and format of the print that you prefer.
2. Choose the design and style that you like.
3. Provide the necessary details, such as the marathon location, date, and any personalised text you would like to include.
4. Add the item to your cart and proceed to checkout.
5. Enter your shipping and payment information.
6. Review your order details and confirm your purchase.
Once your order is placed, our team will start working on creating your personalised art print.
The production time for our custom art prints is typically 24 hours. After production, the shipping time will depend on your location. For customers within the United Kingdom, you can expect to receive your print within 1-3 business days. International shipping times may vary and can range from 5-15 business days.
Yes! On our product pages you can modify the print as you see fit. Rest assured, our team of experts will ensure that your print is crafted with the utmost care and attention to detail, and if we see something that may be incorrect, we try our best to reach out for confirmation before we send the art to production.
Our custom art prints are made using thick 220gsm fine art paper and high-quality materials to ensure durability and longevity. We use premium archival paper and fade-resistant inks to create prints that will stand the test of time. The prints are carefully packaged to prevent any damage during shipping.
We will try our best to make any change requests we receive, however we are unable to make any changes to the order once it has gone into production. We recommend double-checking all the details before confirming your purchase to ensure accuracy.
Due to the personalised nature of our custom art prints, we do not accept returns or offer refunds unless the item is defective or damaged upon arrival. If you receive a damaged or incorrect print, please contact us within 30 days of receiving the item, and we will gladly assist you with a replacement.
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by emailing contact@mappology.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
Yes, we offer international shipping for our custom art prints. However, please note that shipping times may vary depending on the destination country. International customers are responsible for any customs fees or import taxes that may apply.
Unfortunately, we are unable to cancel orders after they have been shipped.cWe recommend reviewing your order carefully before completing the purchase, and if something is wrong with your order, please reach out to contact@mappology.com as soon as possible.
Yes, our custom art prints make wonderful gifts for marathon enthusiasts. During the checkout process, you have the option to add a gift message and select gift wrapping for an additional fee. The recipient will receive a beautifully packaged print with your personalised message.
This document was last updated on May 22, 2024.